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In the press

Browse our latest press releases, print and media features.

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Localz adds confirmation, cancellation and rescheduling capabilities to its customer engagement solution

October 2022

How can landlords drive a proactive complaint-handling process?

October 2022

Lost opportunities

September 2022

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Localz Marketing Director Appointed to UC Irvine Customer Experience Advisory Board

August 2022

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Localz adds Group Chat Function to its customer engagement Solution

August 2022

Localz partners with MRI Software to improve resident experience and drive savings

August 2022

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Localz adds Group Chat Function to its customer engagement Solution

August 2022

What does a good repairs and maintenance practice look like?

July 2022

How to maintain tenant satisfaction during repair backlogs

July 2022

Ian Williams enhances planned and responsive repair services with Localz technology

June 2022

Localz learnings: Strategies to improve the tenant experience

June 2022

Utility customer experience during the cost of living crisis

June 2022

How to Reduce Inbound Calls with Customer Engagement Solutions

June 2022

Ian Williams enhances planned and responsive repair services with Localz technology

June 2022

Repairs and maintenance: how can social landlords improve the standard of service?

June 2022

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The Housing Executive Round Table: Customer-centric repairs

June 2022

The hidden ROI of customer engagement in utilities

May 2022

How real-time customer feedback improves service recovery

May 2022

Localz Appoint ex-Verizon Connect MP as its New Sales Director

April 2022

Optimising smart meter rollouts with proactive customer communication

April 2022

Localz: How Vale of Aylesbury Housing Trust reduced no-access by 37%

March 2022

101 Top e-Commerce Startups in Victoria

March 2022

4 Customer communication trends utility leaders should know

March 2022

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Improving Tenant Experience with Unified Communication

March 2022

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Digital Bark - Vale of Aylesbury Housing's first-time access with Localz (pg. 31)

January 2022

Localz makes Best Technology Partner shortlist at Housing Digital Innovation Awards

January 2022

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HSS Hire transforms equipment hire customer experience

January 2022

Proptech's & IT start-ups in housing - Vale of Aylesbury Housing's first-time access with Localz (pg. 20)

January 2022

Localz shortlisted as Best Technology Partner

January 2022

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Localz Shortlisted as Best Technology Partner for the 2022 Housing Digital Innovation Awards

January 2022

Has the pandemic altered how social housing providers should define effective and responsive customer service?

January 2022

This week's London appointments - Colette Shields, Localz

December 2021

Localz appoint new head of customer & partner success for Europe

December 2021

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Localz Appoint New Head of Customer & Partner Success for Europe

December 2021

Counting the cost of missed repairs appointments

December 2021

Localz Appoint ex-Verizon Connect MP as its New VP Of Sales EMEA

October 2021

Localz readies for aggressive growth of last-mile delivery solutions under new appointment

September 2021

Will curbside retail be a viable strategy post-Covid?

September 2021

Customer feedback: The forgotten rule

July 2021

3 strategies for boosting field service customer satisfaction

July 2021

How top retailers have transformed customer experience

June 2021

Beyond customer experience: How visibility benefits field staff

May 2021

Social Housing White Paper: Using tech to improve customer engagement

May 2021

Why are energy and water companies opting for real-time feedback?

May 2021

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Masternaut Selects Localz to Power New On Time Service Offering

March 2021

Smart meter customer communication checklist

March 2021

What are your customers trying to tell your mobile operatives?

March 2021

The key to delivering a stress-free repairs & maintenance service

February 2021

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Proptechs and IT start-ups in housing

January 2021

2021 housing predictions: Proactive repairs, efficiency savings & contractor relationships

January 2021

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Australian-UK startup Localz bags £2M to support last-mile of retail and services industries

November 2020

Handling Delays And Uncertainty For An Uberized Day Of Service

May 2020

The Gig Economy and Field Service: Customer Perception

May 2020

FieldAware and Localz Partner to Uberize Day of Service for Customers

May 2020

Sainsbury’s veteran James Bailey set to head Waitrose

April 2020

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