localz-customer-engagement-homepage-hero-1

Customer engagement. Their way.

Localz fills in the gaps along the customer journey with location-triggered communication workflows, live ETA tracking, two-way customer communications and real-time feedback.

Let's make the day of service awesome.

Increase customer satisfaction and operational efficiencies with communication workflows that give real-time transparency and control to achieve real results.

increase in customer satisfaction.

reduction in failed access rates.

reduction in call centre volume.

View solutions by sector

Get more out of the last mile

Localz combines real-time location tracking with two-way customer communications for seamless interactions around order collection, service and product delivery.

Work with what you have

Localz complements and extends the functionality of your technology, working with your existing workflows and processes.

Communication workflows specific to your customer's journey

From field service to order management, and all of the real-time customer interactions in between.

Delivering moments of happiness, one customer experience at a time

Trusted by global organisations across utilities, retail, grocery, auto repair, building & construction equipment, social housing, property management and more.