Customers expect service appointments and deliveries to work around their schedule, not the other way around.
Are your customers still waiting on hold with a representative?
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It only takes five data points to power your customer experience
Trusted globally to deliver actual results
Increase customer satisfaction and operational efficiencies with customer communications that give real-time transparency and control.
Transform your customer experience without overhauling your tech stack
Pre-built integrations with the world's leading field service and job management systems.
Flexible integration options and a dedicated customer success team to guide you along the way.
"If you’re looking to improve the customer experience, there’s no reason not to use Localz. We chose the platform to improve the customer experience and saw additional benefits such as a reduction in missed appointments and increased response to feedback."
ASSISTANT DIRECTOR OF PROPERTY AT Fairhive homes
Communication workflows that are specific to your customer's journey
Our cross-sector expertise and continuous focus on customer experience keep Localz the leading last-mile customer engagement platform.
Ensure a secure, first-time deliver experience while reducing costs in returned parcels.
Seamless curbside collection and click & collect experiences from ordering to pick-up.
Solutions by sector
Browse sector-specific solutions across housing, facilities, utilities and more.
Don't just engage your customers, empower them.
Each year, Localz creates over 70M moments of happiness through engagements with end-customers around the globe. Talk with our team to see if Localz fits your business needs.