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Customer engagement. Their way.

Localz fills in the gaps along the last mile with location-triggered communication workflows, live ETA tracking, two-way customer communications and real-time feedback. 

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Communication workflows specific to your customer's journey

From field service to order management, and all of the real-time customer interactions in between.

Localz on my way ETA tracking for field service

Get more out of the last mile

Our modular platform is designed to fit your unique business needs to create seamless customer experiences.

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Work with what you have

Localz complements and extends the functionality of your technology, working with your existing workflows and processes.

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Localz customer engagement two-way chat

Trusted globally to deliver real results

Increase customer satisfaction and operational efficiencies with customer communications that give real-time transparency and control.

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Make the day of service awesome.

Talk with our team to see if Localz fits your business needs.

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Driver feedback is a game-changer for us and provides a wealth of information.

Michael Alldridge, Operations Director, HSS Hire

We have improved productivity, both on the road and in the call centre, and reduced associated re-work time such as additional travel and time spent contacting customers to rebook appointments.

Jonathan Evans, Business Improvement Manager, United Living Property Services

On My Way allows our customers to track their appointment & communicate directly with the operative to prepare for the visit and helps our operatives to set safe working expectations in advance of their arrival.

Rob Lane, Group Commercial Director, Clarion Housing Group