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We're looking for clever, keen people who Get Sh*t Done. Is that you? We’re always on the lookout for top talent to join our crew. See the available positions below to apply.

We are experts in location and mobile technology. Localz provides solutions that transform the last mile of deliveries in logistics, retail and utility businesses. Solutions that engage with the on-demand economy we live in. Whether receiving a service, a delivery or collecting a parcel, customers now demand real-time transparency, simplicity and control of their experience.

We provide location technology and pursue initiatives that save people time. Time is our most precious resource. The more we can automate and simplify everyday activities through scalable technology which has the potential to save people’s time and improve their experience. With an agile mentality, we integrate our cutting edge technology with enterprise legacy environments to enable the delivery of products and services first time.

 

Current Vacancies

Why you should work for us?

Localz is looking for a passionate and enthusiastic Digital Marketer who is enthusiastic about how tech solves business problems. The role joins Localz fast-growing commercial team and works within the larger global marketing team. This is a hands-on role responsible for campaigns and activities which feed the local UK sales team with leads.

This is a full-time office-based role with the opportunity of some travel within the UK. You need a comprehensive range of digital skills including analytical, creative, and copy. Working knowledge of Hubspot CRM (or similar) is essential. Event management, webinar facilitation, and delegate recruitment experience required.

Prior digital marketing experience is essential relating to sales campaigns.

What will you do?

Multi-Channel Marketing 

  • HubSpot management including the setup and management of campaigns, landing pages and lists relevant to the target market.
  • Content creation blog entries, email workflow copy that is relevant to our industry.
  • Social Media marketing planning including creating relevant content, planning with direction and execution across social networking accounts (incl. Advertising). Socially support and hijack industry events.
  • Event planning, management, and recruitment.
  • Website building out our lead management assets, the content and imagery to keep the site relevant and up-to-date.

What are we looking for?

  • Experienced in HubSpot
  • Graphic design skills - enough to create tiles for social media
  • Experience in a marketing role within a software company
  • Experience working remotely and/or with remote teams
  • Experience with marketing to enterprise businesses

Key attributes

  • A strong communicator, both written and verbal
  • An excellent understanding of the English language
  • Hardworking, ambitious and with attention to detail
  • A confident writing style
  • Strong time management skills
  • The ability to understand and interpret data and numbers

Qualifications

  • A degree-level education (with Marketing modules)
  • Ability to write short and long-form content
  • A confident grasp of Google documents and sheets (Word or Excel)
  • Hubspot (or similar CRM out/inbound marketing platform)

Who are we?

Localz is a flexible working environment, we value and respect employees of all backgrounds, cultures, gender identities, sexual orientation, physical ability, age and all other characteristics that create a varied and representative team of humans.

Please send us your CV and cover letter of no more than 500 words, outlining what experience you can bring to the role.

Apply for position

Why you should work for us?

This role joins Localz fast-growing commercial team and works within the larger global marketing team. It is a hands-on role responsible for following up marketing campaigns and activities around events which feed the local UK sales team with leads. A passionate and enthusiastic internal salesperson with a digital bias who is avid about how tech solves business problems is best suited for the role.

Localz operates multi-channel, multi-sector marketing campaigns which bring leads to our scoring system. The Sales Development Representative's (SDR) role is to take the lead from lists or campaigns and bring them through the funnel to Sales Qualified by securing, a meeting, a call or a demonstration. Localz operates in an agile fashion with daily stand-ups and weekly all-hands commercial meetings.

A full-time office-based role, it requires a comprehensive range of skills including analytical, creative, and copy. Working knowledge of Hubspot CRM (or similar) is essential. Email Outreach - sending cold and warm-ish emails is a primary function of the SDR role. You will need to be well-versed in sending emails that get responses and workflows relating to these, as email and phone communication should work hand-in-hand to qualify a lead.

Writing emails for both outreach and the funnel sequence will be a regular part of the job description. Copywriting should be a skill that is learned and constantly evolves with the Digital Marketing Manager and Sales Director.

What will you do?

  • HubSpot management of ‘suspect lists’ keeping lead scoring and data clean.
  • Live Event and webinar attendee recruitment.
  • Email outreach to prospects mapping content to stage of sales cycle.
  • Data mining to create influencer maps within target companies.
  • Set up qualified appointments for a closer, or present the product and gain the account in a timely manner.

What are we looking for?

  • Cold outreach skills that can find and speak with decision-makers via email and phone.
  • Build rapport quickly, within minutes of a phone call or the subject line of an email.
  • Nurture leads that are in the sales and marketing funnel in a way that warms them up and qualifies them for a sales call.
  • Data mining and influencer mapping for sales.
  • Use a Hubspot to tool to track, record and score leads within the pipeline.

Qualifications

  • Bachelor's degree in Business or a related field
  • At least 1 - 2 years' of relevant work experience
  • Excellent written and verbal communication skills
  • Ability to multi-task, organize, and prioritize work

Note

As Localz is a global, scale-up business, the role may be required to work flexible hours outside of 9 am - 5:30 pm. (37.5hrs per week)

Who are we?

Localz is a flexible working environment, we value and respect employees of all backgrounds, cultures, gender identities, sexual orientation, physical ability, age and all other characteristics that create a varied and representative team of humans.

Apply for position

Why you should work for us?

We welcome everyone's input in shaping the future direction of our product and our company. Everyone has a different perspective, and you are more likely to hear "that's interesting" than "that's wrong."

We support our team by giving them access to the right tools they need for their job (such as MacBook Pro, and a 4K monitor); and providing a training budget so you can continuously learn and develop new skills.

We have some great perks, such as a gym membership subsidy, and bringing pets to the office.

We value and respect employees of all backgrounds, cultures, gender identities, sexual orientation, physical ability, age and all other characteristics that create a varied and representative team of humans.

 

What will you do?

The right person will enjoy working with customers, commercial teams and technical teams to solve technical support issues quickly and efficiently.

The Technical Support Manager will work closely with Product Managers, Customer Success Managers and the Engineering Team. They will be responsible for managing incoming technical support issues and ensuring the team manages issues to completion. They will also be responsible for working with the Engineering team to optimise the testing function within Localz to minimise support issues. 

This is a full-time office-based role, with a flexible working arrangement.  The right person will have experience in optimising technical support processes and managing technical support teams. You will have a strong technical literacy with the ability to work closely with software development teams to resolve support issues. Experience working in a software company in a similar role is advantageous.

As the Technical Support Team Manager at Localz, you will:

  • Manage the technical support team to provide post-sales technical support to Localz customers.
  • Manage and optimise Localz technical support function and processes globally across the business. 
  • Set clear objectives on service levels for the resolution of technical support, evaluate progress and report back to the executive team on progress meeting those objectives.
  • Set-up, manage and improve standards and procedures within the technical support function within Localz.
  • Ensure working practices are well defined and operational with minimal disruption using technology to improve efficiency as appropriate.
  • Manage the team and individual performance, technical and skills development.
  • Encourage open communication between team members, suggesting and driving forward ideas about how the team can work more effectively together.
  • Work with other Localz teams including product management, engineering, customer success and sales to resolve issues and communicate back the resolution of those issues back to customers. 
  • Work with other Localz teams to improve tools, such as documentation, that will help to improve the effectiveness of the technical support team and optimise the fast resolution of technical support issues.  
  • Work with other Localz teams and functions to optimise the testing and quality assurance capability with Localz to minimise new technical support issues and to ensure the quality and testing of the rollout of fixes.

 

What are we looking for?

Our ideal candidates should have the following experience:

  • responding to and managing technical support issues directly with customers
  • 2 to 3 years managing a technical support team within a software company
  • working with help desk software to optimise technical support processes
  • working to service level agreements for the resolution of technical support issues
  • reporting on technical support to internal teams and to customers.

It would be great, but not required, if you have experience in:

  • setting up and optimising testing and quality assurance function within a software company.
  • working with or managing customer service teams.

Candidates should also have the following key attributes:

  • Solid technical acumen
  • The ability to work well with technical and non-technical people and to translate technical information for a non-technical audience.
  • Work well in a fast paced, high-activity environment
  • Strong problem-solving skills
  • The ability to work well with people of different skill levels and experience across different functions.

If the role sounds good but you feel like you might not tick all of our boxes, we still love for you to apply and have a conversation. Skills can be learned, attitude is everything.

 

Apply for position


 

Why you should work for us?

We welcome everyone's input in shaping the future direction of our product and our company. Everyone has a different perspective, and you are more likely to hear "that's interesting" than "that's wrong."

We support our team by giving them access to the right tools they need for their job (such as MacBook Pro, and a 4K monitor); and providing a training budget so you can continuously learn and develop new skills.

We have some great perks, such as a gym membership subsidy, and bringing pets to the office.

We value and respect employees of all backgrounds, cultures, gender identities, sexual orientation, physical ability, age and all other characteristics that create a varied and representative team of humans.

 

What will you do?

As a Software Engineer at Localz, you will be:

  • implementing new features and maintaining our platform, comprising of backend APIs and a number of front-end and mobile applications;
  • designing and building new microservices to address emerging customer requirements and future roadmap needs;
  • helping debug production issues, and prepare methods to mitigate and avoid future issues;
  • improving and expanding our engineering capabilities, tooling and processes

 

What are we looking for?

Our ideal candidates should:

  • understand how to write high quality, performant, scalable, testable and maintainable code
  • at a minimum, have solid experience working with JavaScript, Node.js and MongoDB
  • be highly motivated and thrive in a fast-paced, yet autonomous environment
  • enjoy sharing knowledge with other engineers, and working collaboratively when you need help

It would be great, but not required, if you have:

  • working knowledge of one or more of the following technologies, languages or frameworks: Apache Kafka, Go, Swift, Kotlin, TypeScript, Flow, React, or React Native
  • experience with Amazon Web Services and/or their products (e.g. SQS and S3)
  • experience using containerisation tools like Docker and Kubernetes
  • experience working with microservices
  • experience working with building integrations with third parties (e.g. Salesforce, SAP, Microsoft Dynamics systems)
  • knowledge of the retail, logistics and/or finance industries

If the role sounds good but you feel like you might not tick all of our boxes, we still love for you to apply and have a conversation. Skills can be learned, attitude is everything.

 

Apply for position


 

Why you should work for us?

You're someone who's passionate and enthusiastic and has a natural head for data and numbers. Supporting our CS team globally, you'll play a key role in all aspects of customer onboarding and relationship management, as well as getting to grips with the data and the details.

A customer-facing role, you’ll be on the front line supporting customers across their lifecycle with Localz. You’ll get to grips with the technical details of what we do as you set up and configure individual customer accounts, and you’ll work with the global CS team to manage, monitor and drive customer health metrics.

This role would be great for someone with a strong background in data analysis, but who also has a natural aptitude for business development and relationship building. Although not a technical role, the ideal person will be technically minded and will not shy away from getting into the details of how Localz products work and are configured.

 

What will you do?

  • Monitor and manage customer health metrics relentlessly. Provide feedback to customers on usage and best practice, escalate any issues to the CSM
  • Gather and analyse Localz usage data weekly and provide this in a digestible format to customers
  • Assist customers with analysis of their own data, as required
  • Support CSM with technical customer onboarding in assigned accounts. Get under the skin of the customer operations through ride-alongs and immersion activities to better understand the challenges and pains of customers
  • Develop a strong relationship with customer stakeholders in the project team. Be the first point of contact for all queries and issues 
  • With marketing, develop customer case studies and references. Provide relevant customer statistics, findings, quotes and information to the marketing team regularly
  • Be a Localz product expert. Get into the fine details of the technology in order to advocate Localz products with passion and conviction
  • Support the product team with gathering data and information from customers 
  • Develop appropriate customer documentation per account. Author training and communications for customer end-users, support go-live activities from the field
  • Act as front line customer support. Manage inbound customer queries and issues appropriately and in line with Localz SLAs and processes
  • Live a customer-first culture. Be the voice of the customer within the business and always the customer’s trusted advisor

 

What are we looking for?

Our ideal candidate should: 

  • Exceptional communication skills. Strong levels of written and spoken English with the ability to articulate clearly and present to stakeholders at multiple levels confidently
  • Strong background in data analysis using Excel, high level of Excel fluency
  • Strong organisational and prioritisation skills, the experience of working as part of a project team would be advantageous
  • This role would be great for a recent grad, or for anyone looking to get into Customer Success. Our ideal person is an independent critical thinker, with a knack for innovating and solving problems

Apply for position

Localz Values

DIVERSE THINKING

One of our biggest assets is our team’s ability to bring and apply diverse thinking.

ACTIONS NOT WORDS

We like to be judged on the quality of what’s working and being used, not what we can just talk about. We value the trait of being consistently and highly productive in others, as well as ourselves.

TRANSPARENCY

Our transparency builds confidence in our people to change direction when required, to take on accountability and to learn as much from our failures as we do from our success.

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