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Pest control

Keep customers informed around pest control appointments to increase first-time access and boost customer satisfaction.

Customer stories
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Customer portal website module

Transform pest and rodent control appointments

Pest control companies use Localz to meet customer expectations for automated messaging and real-time ETA tracking.


Engaging along the entire customer journey

Configurable communication workflows send the right message, at the right time to make the day of service awesome.

Automated notifications

Utilise existing processes to automate customer communication workflows.

Branded customer portal

Keep communications consistent with a configurable web-based portal.

Real-time tracking

Keep customers in the loop on when their operative will arrive with ETA tracking.

Two way chat

Ensure important details are communicated around appointments.


Additional features

Grouped jobs

Group multiple related jobs together, sending one set of communications to the customer for all jobs.

Configurable triggers

Personalise the customer journey with configurable and location-based communication triggers.

Place in queue

Show customers their place in the queue, even before driver tracking is enabled.

Communication opt-out

Add a flag to job information to opt the customer out of specific communication groups.

Scale up your customer journey with our modules

Seamlessly add group chat, appointment rescheduling and real-time feedback.

Creating awesome customer experiences

Localz is trusted by industry leaders to power customer communications and engagement technology.

"The feedback is very important. Customers can provide real-time feedback to help us continuously improve our service. The feedback also gives a boost to engineers, as they can see how well they’re performing."

Louise Healey, Head of Service Operations


Don't just engage your customers, empower them.

Talk with our team to see if Localz is the right fit for your business.

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