Transform emergency service and repair appointments
Automotive companies use Localz to meet customer expectations for automated messaging and real-time ETA tracking.
Engaging along the entire customer journey
Configurable communication workflows send the right message, at the right time to make the day of service awesome.
Group multiple related jobs together, sending one set of communications to the customer for all jobs.
Personalise the customer journey with configurable and location-based communication triggers.
Place in queue
Show customers their place in the queue, even before driver tracking is enabled.
Add a flag to job information to opt the customer out of specific communication groups.
Scale up your customer journey with our modules
Seamlessly add group chat, appointment rescheduling and real-time feedback.
Creating awesome customer experiences
Localz is trusted by industry leaders to power customer communications and engagement technology.
"I’ve been so impressed with Halo. All my dealings with them have been excellent from the tracking app, so I knew the exact time my car was being collected and delivered back, the quality of work, the speed of the repairs and the lovely clean car that came back to me today. First class in all aspects."
Halo ARC Repair Centre
Over the past several years, businesses have found new ways to provide transparent information to their customers. Especially during the pandemic, customer communication has been a top priority, and organisations have had to innovate their..