.png)
Service & product delivery
Learn how Localz helps service and product delivery teams increase customer engagement during the last mile with ETA tracking, automated customer communication workflows, and dynamic feedback forms.
Seamless order collection
Let Localz help you make the day of service awesome for your customers and retail staff with a hassle-free collection service, whether curbside or in-store.
On My Way communications
Localz technology enables automated location or technician triggered customer SMS messages, easily implemented through pre-built integrations with existing field service management partners.
Increasing customer satisfaction in housing and property services
With an industry average of 20% failed appointments and each failed appointment costing up to £100, we are helping companies reduce no-access, increase operational efficiencies and improve resident satisfaction.
Reducing no-access for the utilities sector
Gain operational efficiencies will full visibility of your mobile workforce and automated ETA notifications to customers. The Localz configurable platform allows a range of implementation options to make your technology work more efficiently for you.
Modules
Plug and play the modules you need to make the day of service awesome.
Rate My Experience
Operative app
Management dashboard
Hear from the experts
Thought leaders from across various industries discuss topics like customer engagement and last-mile communications.
Handling delays and uncertainty
What do IOT and UX have in common with field service? Claire Rowland, UX and IOT expert, discusses how organisations to handle delays and customer uncertainty on the day of service.
Transforming your field service operation
Hear from Day Raywood, Head of Marketing and Procurement at HSS Hire, discuss digital transformation within field service operations and how to meet the ever-rising consumer expectations.
Why does waiting for a delivery cause anxiety?
Psychologist Emma Kenny and Localz CEO Tim Andrew discuss why waiting for a delivery, with no transparency into the process, causes anxiety for customers on the day of service.
Field Service and the gig economy
In partnership with Field Service News, Editor-in-Chief Kris Oldland discusses how the gig economy is impacting the field service sector.
Why the Field Service Sector Needs the Gig Economy
Gig Economy: Pros and Cons
The Gig Economy and Customer Perception
Customer engagement. Their way.
Let us show you around our configurable customer engagement platform.