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Popular videos

Customer engagement on the day of service

Keep your customers in the loop with accurate ETA windows, real-time tracking, automated notifications and two-way communications.

Real-time, actionable feedback from customers

Using a web-based customer portal, customers can give quick feedback while the appointment is still top of mind.

Count Me In real-time people clicker counter

Easy store occupancy and traffic management using the devices your employees already have and a management dashboard.

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On the blog

Internet customer receives SMS ETA update for installation appointment

March 3, 2023

How customer empowerment can help altnet providers to meet installation targets

preventing-last-minute-cancellations

March 2, 2023

5 tips for preventing last-minute cancellations in field service

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March 1, 2023

2023 outlook: Customer engagement and customer experience trends

Happy women using digital self-service tech for field service

February 1, 2023

5 ways digital self-service tech improves field service customer satisfaction

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Product updates

Customer gets chat notification that field service operative is driving

April 17, 2023

What’s new: Travel mode for chat reassures customers and mobile operatives

Sparklers celebrating Localz 2022 last-mile tracking software highlights

December 13, 2022

What’s new: Service delivery highlights from 2022

Customers can confirm, reschedule and cancel field service appointments through the customer portal/web app

October 10, 2022

What’s new: Empower customers to confirm, reschedule or cancel their appointment

Happy mobile worker uses operative engagement driver behaviour app for last mile

October 10, 2022

What’s new: Operative Engagement gamifies mobile worker experience

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