Last mile customer engagement isn't out of reach
Discover the current state of customer engagement, how this impacts your business and ways you can create your own customer engagement secret sauce.
Order collection solution overview
Here's how Localz helps you send the right message, at the right time to make the order collection experience awesome.
Product delivery customer communication checklist
Download the customer communication checklist for simple ways to keep customers in the loop during grocery, parcel, or equipment deliveries.
Utilities last-mile customer communication bundle
Level up your customer experience with three free resources packed with examples and actionable tips to make the day of service awesome.
Tenant communication checklist
This quick checklist identifies five ways to enhance communication at each stage of a service appointment - from notifications, to feedback.
Unlocking tenant experience
In this guide, you’ll find actionable tips to make the day of service awesome for tenants - all the while driving operational efficiencies.
Tenant communication templates
Mix and match an appropriate communication journey for your tenants - from job confirmation, to ETA notifications, to feedback requests.
Customer engagement solutions to support the day of service
Download this overview to find out how Localz enhances the customer journey on the day of service.
Localz guide to integration: Service delivery
How Localz customer engagement fits into your service delivery tech stack.
Utility customer communication templates
SMS and email templates to increase satisfaction around service appointments.
COVID-19: Your guide to contactless click and collect
Tips to update your collection operations to improve safety while handling the increased workload.
Utility customer communication checklist
Keep customers in the loop on the day of service to increase first-time access rates for energy, water and smart meter appointments.
Equipment hire customer communication checklist
Keep customers in the loop on the day of service to increase first-time access rates for equipment deliveries and collections.
A peak like no other: Contactless click and collect guide
With resources stretched thin during the pandemic, in-store collections need to run smoothly, every time.
Customer engagement on the day of service
Keep your customers in the loop with accurate ETA windows, real-time tracking, automated notifications and two-way communications.
Real-time, actionable feedback from customers
Using a web-based customer portal, customers can give quick feedback while the appointment is still top of mind.
Count Me In real-time people clicker counter
Easy store occupancy and traffic management using the devices your employees already have and a management dashboard.