Discover the current state of customer engagement, how this impacts your business and ways you can create your own customer engagement secret sauce.
Here's how Localz helps you send the right message, at the right time to make the order collection experience awesome.
Download the customer communication checklist for simple ways to keep customers in the loop during grocery, parcel, or equipment deliveries.
Level up your customer experience with three free resources packed with examples and actionable tips to make the day of service awesome.
This quick checklist identifies five ways to enhance communication at each stage of a service appointment - from notifications, to feedback.
In this guide, you’ll find actionable tips to make the day of service awesome for tenants - all the while driving operational efficiencies.
Mix and match an appropriate communication journey for your tenants - from job confirmation, to ETA notifications, to feedback requests.
Download this overview to find out how Localz enhances the customer journey on the day of service.
How Localz customer engagement fits into your service delivery tech stack.
SMS and email templates to increase satisfaction around service appointments.
Tips to update your collection operations to improve safety while handling the increased workload.
Keep customers in the loop on the day of service to increase first-time access rates for energy, water and smart meter appointments.
Keep customers in the loop on the day of service to increase first-time access rates for equipment deliveries and collections.
With resources stretched thin during the pandemic, in-store collections need to run smoothly, every time.
Customer engagement on the day of service
Keep your customers in the loop with accurate ETA windows, real-time tracking, automated notifications and two-way communications.
Real-time, actionable feedback from customers
Using a web-based customer portal, customers can give quick feedback while the appointment is still top of mind.
Count Me In real-time people clicker counter
Easy store occupancy and traffic management using the devices your employees already have and a management dashboard.