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Manage My Orders

Branded, location-based click & collect app for staff to manage parcel pick-ups and order status.

manage-my-orders

Give attendants an effective tool for notifications

Support your team with an easy to use branded app to manage click and collect orders. Allow for manual check-in of customers in-store, or via curbside with configurable notifications for all necessary attendants.

Reduce operational costs by up to 30% through increased workforce productivity and process efficiency.

Eliminate queues

Decrease queues and wait times, increasing customer satisfaction and shopping time for the products they love. Real-time management information and analytics give you the information that matters when you need it.

Module Features

Features can be toggled on or off depending on the desired experience.

Store Staff Alerts

Real-time alerts let staff know when the customer has arrived at the counter or curbside.

Order Picking

Intuitive design lets store staff smoothly manage the timely picking and storing of purchases.

Order Completion

In-app messages remind staff to hand over all items in the order (including frozen goods).

Collection Compliance

Alerts can remind staff to check for legal requirements - like proof of age for alcohol.

Easy Reporting

Management dashboards ensure your store managers can keep track of handling times.

Customer Signature

Customers can enter the PIN they were sent or sign-on-glass to receive their purchase.

Customer engagement. Their way.

Let us show you around our configurable customer engagement platform.