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Manage My Day

Intuitive mobile workforce tool for technicians to complete scheduled jobs and automate customer notifications.

Manage My Day Hero

Automate customer communications

Dynamically created geofences streamline a technician’s day by triggering automated customer ETA notifications and increase customer visibility of estimated arrival time.

Streamline workflows

Give your technicians an easy, seamless tool to complete their scheduled work. Besides managing customer notifications and experience, mobile workers can access job information, job workflow management, turn-by-turn navigation and vehicle safety management.

Module features

Features can be toggled on or off depending on the desired experience.

“My Day” Overview

Technicians can view all jobs for the day, presented in a configurable order with key information.

Turn-by-Turn Navigation

Navigation to customers’ addresses provided in-app, with support for third-party services.

On My Way Notifications

Technicians can trigger the OMW notification to the customer and enable real-time tracking.

Proof of Completion

Collect information like sign-on-glass, photos, videos, item status and condition reports.

Vehicle Inspections

Complete routine vehicle inspections to ensure compliance with safety checking standards.

Accident Reporting

Real-time accident and incident reporting on the road with details, photos and videos.

Job Information

View configurable job details including location, customer information, and job specifics.

View Live ETA

Technicians view a live ETA to their customer’s address using live traffic and route data.

Two-way Chat

Technicians can send or respond to customer messages to the customer in the job details.

Number Masking

Technicians can call customers from app using the native phone number or a masked one.

Automated Job Closure

When configured, jobs will automatically close when the technician leaves the geofence.

On/Off Duty Toggle

Easy status toggle for on or off duty, which controls the location tracking on devices.

Offline Capability

Core functionalities are held by the app (cached offline) and will sync upon reconnection.

Battery Optimisation

Automated smart features reduce battery impact while maintaining a smooth experience.

Multilingual Support

Manage My Day translates to the language preset in the device’s operating system.

Background tracking

If you already have a field service app but would like to add On My Way and Chat My Way functionality, you can easily utilise the Manage My Day background app.

Customer engagement. Their way.

Schedule a consultation with a solutions expert to determine how Localz can help your service organisation.