Manage My Day

Intuitive mobile workforce tool for technicians to complete scheduled jobs and automate customer notifications.

Modules
Manage My Day

Manage My Day

Automate customer communications

Streamline a technician’s day by triggering automated customer ETA notifications based on job status and geofence. Speed up access and ensure a safe working environment by helping customers to prepare.

Manage My Day

Streamline workflows

Give your technicians an easy, seamless tool to view and complete their scheduled work. Mobile workers can trigger customer notifications and access job information, job workflow management, turn-by-turn navigation and vehicle safety management.

Manage My Day

Module features

Toggle features on or off depending on the desired experience.

“My Day” Overview

Technicians can view all jobs for the day, presented in a configurable order with key information.

Turn-by-Turn Navigation

Navigation to customers’ addresses provided in-app, with support for third-party services.

On My Way Notifications

Technicians can trigger the OMW notification to the customer and enable real-time tracking.

Proof of Completion

Collect information like sign-on-glass, photos, videos, item status and condition reports.

Vehicle Inspections

Complete routine vehicle inspections to ensure compliance with safety checking standards.

Accident Reporting

Real-time accident and incident reporting on the road with details, photos and videos.

Job Information

View configurable job details including location, customer information, and job specifics.

View Live ETA

Technicians view a live ETA to their customer’s address using live traffic and route data.

Group chat

Technicians can send or respond to customer and/or customer service messages within the app.

Number Masking

Technicians can call customers from app using the native phone number or a masked one.

Automated Job Closure

When configured, jobs will automatically close when the technician leaves the geofence.

On/Off Duty Toggle

Easy status toggle for on or off duty, which controls the location tracking on devices.

Offline Capability

Core functionalities are held by the app (cached offline) and will sync upon reconnection.

Battery Optimisation

Automated smart features reduce battery impact while maintaining a smooth experience.

Multilingual Support

Manage My Day translates to the language preset in the device’s operating system.

MANAGE MY DAY

Background tracking

If you already have a field service app but would like to add On My Way and Chat My Way functionality, you can easily utilise the Manage My Day background app.

Customer engagement. Their way.

Talk with our team to see if Localz fits your business needs.