Manage My Appointments

White-labelled customer portal with a configurable view of appointment details and real-time status.

Confirm, track and chat on the day of service

Give your customers a seamless journey before, during and after service appointments using the Localz Manage My Appointments customer portal.

Deliver frictionless customer experiences through a secure web-based portal with live ETA tracking, appointment details and two-way communications.

Manage My Appointments

The more information your customers have, the fewer reasons they have to contact your support team.

Reduce call centre volumes and increase first-time access by giving your customers all the information they need.

Manage My Appointments

Toggle features on or off depending on the desired experience.

Customers can confirm, reschedule or cancel appointments seamlessly on their device.

Configurable views include technician profiles with name, photo and vehicle details.

Give customers a progress timeline of their scheduled appointment using job triggers.

Ensure customers see pre-appointment details such as a reminder to shut off the gas.

Include job details such as appointment type or whether access to a property is required.

Show customers stock information for any parts needed for their repair or service job.

Keep your customer in the loop on when their operative will arrive with ETA tracking.

Provide shortcut access to directly contact the technician or the call centre.

Customers can easily submit ratings and respond to feedback requests on their device.

Talk with our team to see if Localz fits your business needs.