Manage My Appointments

White-labelled customer portal with a configurable view of appointment details and real-time status.

Make it easy to confirm, track and chat on the day of service

Give your customers a seamless journey before, during and after service appointments using the Localz Manage My Appointments customer portal.

Deliver frictionless customer experiences through a secure web-based portal with live ETA tracking, important details and two-way communications.

Manage My Appointments

The more information your customers have, the fewer reasons they have to contact your support teams.

Lower call centre volume while increasing first-time access by ensuring your customers are home and prepared on the day of service.

Manage My Appointments

Features can be toggled on or off depending on the desired experience.

Customers can confirm, reschedule or cancel appointments seamlessly on their device.

Configurable views include technician profiles with name, photo and vehicle details.

Give customers a progress timeline of their scheduled appointment using job triggers.

Ensure customers see pre-appointment details such as a reminder to shut off the gas.

Include job details such as appointment type or whether access to a property is required.

Show customers stock information for any parts needed for their repair or service job.

Keep your customer in the loop on when their operative will arrive with ETA tracking.

Provide shortcut access to contact either the call centre or the technician directly.

Customers can easily submit ratings and respond to feedback requests on their device.

Let us show you around our configurable customer engagement platform.

Schedule a demo