Self-service appointment options
Customers expect service appointments to work around their schedules.
But confirming, cancelling and rescheduling appointments by telephone uses valuable contact centre resources while wasting customers’ time. Streamline the process with self-service options through your customer portal.
Empower your customers
Send automated messaging to prompt customers to confirm, reschedule or cancel their appointment.
Toggle features on or off depending on the desired experience.
Looking for more? Scale up with our modules
Seamlessly add ETA tracking, group chat and real-time feedback.