Customer engagement

On My Way
Real-time customer and operational tracking of technicians with configurable automated customer notifications.

Chat My Way
2-way communication between the customer and the operative on the day of service.

Manage My Appointments
White-labelled customer portal with a configurable view of appointment details and real-time status.

Rate My Experience
Dynamic and simple feedback forms sent through a customer's preferred channel to collect real-time customer feedback.

Collect My Goods
White-labelled customer portal for click & collect, curbside or drive-up order collection.

Track My Delivery
Real-time tracking of order status and delivery notifications for customers on the day of service.
Business engagement

Manage My Workforce
Management dashboard providing a simple interface to keep track of jobs, orders, technicians and customers.

Manage My Day
Intuitive mobile workforce tool for technicians to complete scheduled jobs and automate customer notifications.

Manage My Orders
Branded, location-based click & collect app for staff to manage parcel pick-ups and order status.
Customer engagement. Their way.
Talk with our team to see if Localz fits your business needs.