Secure web-based Customer Portal, with a configurable view for the customer of their service appointment details - including delivery preferences, technician profile, job timeline, real-time tracking, two-way communications, and more.
Chat My Way
Go beyond last-mile interactions with communication flowz that utilise geo-fence, job status and time-based triggers to align the most impactful messaging at the most appropriate time.
Rate My Experience
Dynamic and simple feedback forms sent through a customer's preferred channel to collect real-time customer feedback.
Collect My Goods
White-labelled customer portal for click & collect, curbside or drive-up order collection.
Track My Delivery
Real-time tracking of order status and delivery notifications for customers on the day of service.
Manage My Workforce
Management dashboard providing a simple interface to keep track of jobs, orders, technicians and customers.
Manage My Day
Intuitive mobile workforce tool for technicians to complete scheduled jobs and automate customer notifications.
On My Way
Real-time customer and operational tracking of technicians with configurable automated customer notifications.
Manage My Orders
Branded, location-based click & collect app for staff to manage parcel pick-ups and order status.
Count Me In
Real-time people counting solution for retailers to safely monitor in-store traffic with an easy, intuitive app and reporting dashboard.
Customer engagement. Their way.
Schedule a consultation with a solutions expert to determine how Localz can help your service organisation.