Localz field service modules and apps

Modules & apps

Based on your existing technologies, choose which feature-rich modules and apps your team needs.

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Manage My Appointments

Secure web-based Customer Portal, with a configurable view for the customer of their service appointment details - including delivery preferences, technician profile, job timeline, real-time tracking, two-way communications, and more.  

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Manage My Appointments Localz customer portal
Localz Chat My Way customer engagement module

Chat My Way

Go beyond last-mile interactions with communication flowz that utilise geo-fence, job status and time-based triggers to align the most impactful messaging at the most appropriate time.

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Rate My Experience

Dynamic and simple feedback forms sent through a customer's preferred channel to collect real-time customer feedback.

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Rate My Experience customer feedback module
Localz click and collect tracking and communications

Collect My Goods

White-labelled customer portal for click & collect, curbside or drive-up order collection.

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Track My Delivery

Real-time tracking of order status and delivery notifications for customers on the day of service.

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Localz delivery tracking and customer notifications
Localz field service mobile workers back office dashboard

Manage My Workforce

Management dashboard providing a simple interface to keep track of jobs, orders, technicians and customers.

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Manage My Day

Intuitive mobile workforce tool for technicians to complete scheduled jobs and automate customer notifications.

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Manage My Day mobile workforce field technician app
On My Way notifications and technician tracking

On My Way

Real-time customer and operational tracking of technicians with configurable automated customer notifications.

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Manage My Orders

Branded, location-based click & collect app for staff to manage parcel pick-ups and order status.

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Click and collect app featuring location tracking
Count Me In people counting clicker app for access control

Count Me In

Real-time people counting solution for retailers to safely monitor in-store traffic with an easy, intuitive app and reporting dashboard.

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Customer engagement. Their way.

Schedule a consultation with a solutions expert to determine how Localz can help your service organisation.