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Localz field service modules and apps

Modules & apps

Based on your existing technologies, choose which feature-rich modules and apps your team needs.

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Track My Appointment

If you have a team of operatives or technicians travelling around for service appointments, start here with Track My Appointment.

  • Automated customer notifications
  • Real-time ETA tracking
  • Two-way chat
  • Branded customer portal
  • Technician profiles
  • Place in queue
    and more...
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Add-on modules for service & product delivery

Chat My Way

Chat My Way

Group chat with the contact centre and alternative communication channels.

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Manage My Appointment-new

Manage My Appointment

Self-service appointment confirmation, rescheduling and cancellation.

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Rate My Experience

Automated feedback forms following an appointment or delivery.

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Track My Delivery

If you have products on the move to awaiting customers, start with Track My Delivery.

  • Delivery preferences
  • Delivery timeline
  • Real-time tracking
  • Proof of delivery
    and more...

Back office support

Management dashboard

Management dashboard providing a simple interface to keep track of jobs, orders, technicians and customers.

  • Configurable overview
  • Data insights
  • Map view and real-time tracking
  • Negative feedback alerts
  • Group chat
    and more...
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Operative app

Operative app

For companies that aren't already using a mobile solution, the Localz operative app is an intuitive workforce tool for technicians to complete scheduled jobs and automate customer notifications.

  • Turn-by-turn navigation
  • Proof of completion
  • Group chat
  • Job information
  • Multilingual support
    and more...

Retail solutions

Collect My Goods click and collect customer portal

Collect My Goods

White-labelled customer portal for click & collect, curbside or drive-up order collection.

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Manage My Orders click and collect store app

Orders dashboard

Branded, location-based click & collect app for staff to manage parcel pick-ups and order status.

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Customer engagement. Their way.

Talk with our team to see if Localz fits your business needs.