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Last mile delivery
Going beyond the last mile to ensure first-time delivery of packages or services every time.
Solutions by sector
Ensure seamless service delivery with configurable communication workflows unique to your sector-specific needs.
5 ways digital self-service tech improves field service customer satisfaction
Let this sink in: Customers actually want to solve their own problems. What they don’t want is to sit on hold with your call centre listening to muzak and losing valuable time from their busy day. In fact, 69% of customers want to resolve..
5 reasons customers love real-time service delivery tracking
Over the last few years, customer expectations for service delivery have significantly shifted. More than ever, consumers desire digital-first experiences, real-time ETAs, speedy delivery, and transparency throughout their entire purchase..
Why does first-time fix rate matter in field service?
If there’s one thing customers and technicians can agree on, it’s that fixing everything during a first service appointment is ideal. No one wants to waste time or energy (or money) trying to address a single issue multiple times. And the..