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Last-mile-delivery

Last mile delivery

Going beyond the last mile to ensure first-time delivery of packages or services every time.

Seamless deliveries

Increase first-time success for services and deliveries and save on operational costs related to ETA tracking and proof of completion.

Happy customers

Enhance customer experience with configurable customer communication workflows that fill in the gaps on the day of service.

Service delivery

Real-time service tracking for customers along with two-way communications.

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Product delivery

Ensure your customers know when and where their delivery is expected.

Solutions by sector

Ensure seamless service delivery with configurable communication workflows unique to your sector-specific needs.

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On the blog

How customer empowerment can help altnet providers to meet installation targets

Our work, leisure and consumer lives increasingly take place online. Fast broadband has become essential to enjoy flexible work, increase productivity, and gain access to vital services. Independent networks (Altnets) are stepping up to..

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5 tips for preventing last-minute cancellations in field service

Cancellations have a way of throwing a wrench in anyone’s plans. But when they’re last-minute, they’re especially frustrating. While they can’t always be avoided, last-minute cancellations aren’t totally out of your control. And doing..

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5 ways digital self-service tech improves field service customer satisfaction

Let this sink in: Customers actually want to solve their own problems. What they don’t want is to sit on hold with your call centre listening to muzak and losing valuable time from their busy day. In fact, 69% of customers want to resolve..

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Customer engagement. Their way.

Schedule a demo of our customer engagement platform.