Last mile delivery
Going beyond the last mile to ensure first-time delivery of packages or services every time.
Increase first-time success for services and deliveries and save on operational costs related to ETA tracking and proof of completion.
Enhance customer experience with configurable customer communication workflows that fill in the gaps on the day of service.
Real-time service tracking for customers along with two-way communications.
On the blog
Let this sink in: Customers actually want to solve their own problems. What they don’t want is to sit on hold with your call centre listening to muzak and losing valuable time from their busy day. In fact, 69% of customers want to resolve..
Over the last few years, customer expectations for service delivery have significantly shifted. More than ever, consumers desire digital-first experiences, real-time ETAs, speedy delivery, and transparency throughout their entire purchase..
If there’s one thing customers and technicians can agree on, it’s that fixing everything during a first service appointment is ideal. No one wants to waste time or energy (or money) trying to address a single issue multiple times. And the..