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Last mile delivery
Going beyond the last mile to ensure first-time delivery of packages or services every time.
Solutions by sector
Ensure seamless service delivery with configurable communication workflows unique to your sector-specific needs.
How customer empowerment can help altnet providers to meet installation targets
Our work, leisure and consumer lives increasingly take place online. Fast broadband has become essential to enjoy flexible work, increase productivity, and gain access to vital services. Independent networks (Altnets) are stepping up to..
5 tips for preventing last-minute cancellations in field service
Cancellations have a way of throwing a wrench in anyone’s plans. But when they’re last-minute, they’re especially frustrating. While they can’t always be avoided, last-minute cancellations aren’t totally out of your control. And doing..
5 ways digital self-service tech improves field service customer satisfaction
Let this sink in: Customers actually want to solve their own problems. What they don’t want is to sit on hold with your call centre listening to muzak and losing valuable time from their busy day. In fact, 69% of customers want to resolve..