✓ In-field Challenges ✓ How to Uberize Field Services ✓ Mobile Workforce Best Practice ✓ The Future Customer Journey
Speakers
Claire Rowland
UX and IOT expert
Kris Oldland
Editor-in-Chief, Field Service News
Phil Sperring
Director, Wates
Dave Raywood
Procurement and Marketing Directors, HSS Hire
Emma Lampert
Global Head of Customer Success, Localz
Watch our keynote speaker, Claire Rowland, discuss "Handling Delays and Customer Uncertainty" at the first Uberization event.
The Radical Age of Uberization
86% of customers want to talk to their driver or engineer on the day of service. Uber turned the service world on its head, setting a whole new standard for day of service communications. It was the frictionless, transparent and punctual service which we ultimately all bought into.
