Transform service & repairs appointments
Housing associations and contractors use Localz to meet customer expectations for automated messaging and real-time ETA tracking.
Engaging along the entire tenant journey
Configurable communication workflows send the right message, at the right time to make the day of service awesome.
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Additional features
Grouped jobs
Group multiple related jobs together, sending one set of communications to the customer for all jobs.
Configurable triggers
Personalise the customer journey with configurable and location-based communication triggers.
Place in queue
Show customers their place in the queue, even before driver tracking is enabled.
Communication opt-out
Add a flag to job information to opt the customer out of specific communication groups.
Scale up your tenant journey with our modules
Seamlessly add group chat, appointment rescheduling and real-time feedback.
Creating awesome customer experiences
Localz is trusted by industry leaders to power customer communications and engagement technology.
"We wanted a solution that gave a bit more of control to our residents, offering them transparency and some communication directly with the operative so their anxiety could be eased."
Rob Lane, Group Commercial Director
Clarion Housing
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