Retail

Provide customers with a fast, seamless collections experience

Our Platform

Conquer your most difficult customer challenge. 

64% of consumers would switch retailers due to a poor click and collect experience. Localz helps make collections your competitive edge by ensuring a fast hassle-free collection for your customers and staff.

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Reduce service time

Reduce the amount of waiting time for customers with alerts for when customers are approaching the store and in-store.

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Provide stock certainty

Most customers click and collect to ensure they can get what they want, when they want it. Provide your customers with that certainty.

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Visibility into your business

Store managers can keep track of handling times, popular pickup time trends and missed orders - ensuring high standards are maintained.

Customers love the express service at Dan Murphy's

Keeping customers coming back for more.

Dan Murphy's retail concept is simple: offer the most extensive range at the lowest prices and it's served them well with over 200 stores around Australia.

Offering an ultra-convenient shopping experience to their customers was their plan, offering certainty to customers that what they wanted would be available for pick up within 30 minutes either in-store or in the very convenient drive-thru. 

Read the case study
Collection

"Localz Click and Collect solution enables our teams to have customers’ orders ready as they walk in store."

Sally Copland, General Manager Digital Countdown.

Simplify collections for customers and staff

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Transparent Communication

Provide transparency for your customers with simple communications at each step of the collection process.

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Simple alerting

Your staff are busy, so simplify their life with alerts to let them know a new order has come in, or a customer is on the way or in-store ready to collect.

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Deliveries right to the car boot

Let customers decide where to collect their purchase from, including drive-through and drive-up services where you can deliver straight to their car.

 

Make The Day Of Service Awesome

OFFERING YOUR CUSTOMERS THE BEST IN SERVICE SHOULDN'T BE A HEADACHE. 

So we've made implementation quick and easy. 

Use Localz out of the box applications or integrate our location and communications SDK's into your own enterprise solution.

Talk with our team to learn more about how you can make collections your competitive edge and see immediate ROI.

Schedule a Live Demo
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Resources