Conquer your most difficult customer challenge.
64% of consumers would switch retailers due to a poor click and collect experience. Localz helps make collections your competitive edge by ensuring a fast hassle-free collection for your customers and staff.
Reduce the amount of waiting time for customers with alerts for when customers are approaching the store and in-store.
Most customers click and collect to ensure they can get what they want, when they want it. Provide your customers with that certainty.
Store managers can keep track of handling times, popular pickup time trends and missed orders - ensuring high standards are maintained.
Dan Murphy's retail concept is simple: offer the most extensive range at the lowest prices and it's served them well with over 200 stores around Australia.
Offering an ultra-convenient shopping experience to their customers was their plan, offering certainty to customers that what they wanted would be available for pick up within 30 minutes either in-store or in the very convenient drive-thru.
Sally Copland, General Manager Digital Countdown.
Provide transparency for your customers with simple communications at each step of the collection process.
Your staff are busy, so simplify their life with alerts to let them know a new order has come in, or a customer is on the way or in-store ready to collect.
Let customers decide where to collect their purchase from, including drive-through and drive-up services where you can deliver straight to their car.
So we've made implementation quick and easy.
Use Localz out of the box applications or integrate our location and communications SDK's into your own enterprise solution.
Talk with our team to learn more about how you can make collections your competitive edge and see immediate ROI.