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Retail
Provide customers with a fast, seamless experience for in-store or curbside collection.
Order ready
Check-in
Staff alerting
Order completion
Automated customer alerting
Customers are notified when their order is ready to collect, with a link to a web portal to let the store know they are on the way.
Streamline the check-in process
Customers can check-in when they arrive manually through the Collect My Goods customer portal or automatically through configurable geo-fences.
Take the friction out of collections for staff
Staff receive alerts when customers check-in and acknowledge they are serving the customer in the Manage My Orders attendant app.
When the customer arrives at the allocated collection point, staff can have their order ready to handover.
Ensure secure collections
Customers can give their unique, onetime PIN or can sign-on-glass to receive their purchase.
For orders delegated to another nominee, a onetime PIN can be assigned to avoid sharing of personal information.
