On-time deliveries and collection
Construction companies use Localz to meet customer expectations for automated messaging and real-time ETA tracking.
Engaging along the entire customer journey
Configurable communication workflows send the right message, at the right time to make the day of service awesome.
Handle customer communications for multiple brands within the same project.
Personalise the customer journey with configurable and location-based communication triggers.
Place in queue
Show customers their place in the queue, even before driver tracking is enabled.
Add a flag to job information to opt the customer out of specific communication groups.
Scale up your customer journey with our modules
Seamlessly add group chat, appointment rescheduling and real-time feedback.
Creating awesome customer experiences
Localz is trusted by industry leaders to power customer communications and engagement technology.
"Driver feedback is a game-changer for us and provides a wealth of information. Previously, negative feedback would be directed to a sales colleague and escalated over a matter of weeks. Now, customers get a call from a senior manager within thirty minutes, to see what we can learn from the experience."
Michael Alldridge, Operations Director
When you think of last-mile automation, you might think about delivery drones and self-driving cars. But those technologies aren’t ready for the real world yet — and in the meantime, last-mile delivery remains one of the most costly and..