Skip to content


Save costs and increase revenue with location-tracking technology and equipment condition reporting.

Customer stories
Talk to sales
equipment comms 4

On-time deliveries and collection

Construction companies use Localz to meet customer expectations for automated messaging and real-time ETA tracking.


Engaging along the entire customer journey

Configurable communication workflows send the right message, at the right time to make the day of service awesome.

Automated notifications

Utilise existing processes to automate customer communication workflows.

Branded customer portal

Keep communications consistent with a configurable web-based portal.

Real-time tracking

Keep customers in the loop on when their operative will arrive with ETA tracking.

Two way chat

Ensure important details are communicated around appointments.

d.CX-round-info (1)
f.CX-round-tracking (1)
i.CX-round-chat (1)

Additional features

Localz multibrand

Handle customer communications for multiple brands within the same project.

Configurable triggers

Personalise the customer journey with configurable and location-based communication triggers.

Place in queue

Show customers their place in the queue, even before driver tracking is enabled.

Communication opt-out

Add a flag to job information to opt the customer out of specific communication groups.

Scale up your customer journey with our modules

Seamlessly add group chat, appointment rescheduling and real-time feedback.

Creating awesome customer experiences

Localz is trusted by industry leaders to power customer communications and engagement technology.

"Driver feedback is a game-changer for us and provides a wealth of information. Previously, negative feedback would be directed to a sales colleague and escalated over a matter of weeks. Now, customers get a call from a senior manager within thirty minutes, to see what we can learn from the experience."

Michael Alldridge, Operations Director
HSS Hire


Don't just engage your customers, empower them.

Talk with our team to see if Localz is the right fit for your business.

Talk to sales

Latest articles

4 ways to customise your real-time GPS tracking

The Uberization of the field services sector has made it crystal clear that customers demand transparency and real-time visibility into their services and deliveries. Digital-first experiences and customer experience automation strategies..

Read More

Optimising the last mile with automation creates big savings

When you think of last-mile automation, you might think about delivery drones and self-driving cars. But those technologies aren’t ready for the real world yet — and in the meantime, last-mile delivery remains one of the most costly and..

Read More