Woolworths

The Localz solution is integrated into the Woolies app so customers can shop wherever they are, and Woolies team members can be notified of the impending collection.

The solution sends a notification SMS when the customer order is ready.

Localz technology comes into its own as customers approach their collection store, as a notification is sent to the attendant app.

This enables the Woolies team members to ensure all the items are at the collection desk, ready for pick-up.  

Reminders can be set for retrieving freezer items or to check ID for any age-restricted items in the order before handover.

With Localz, Woolworths has now taken things to the next level with a new feature for their time-poor customers.

The supermarket giant has introduced a new drive-up option for shoppers so they can do their weekly shop without having to leave their car.

Again, the integrated Localz solution notifies the Woolies team member that the customer is arriving and provides an option to select which allocated bay they are parked in.

The attendant delivers the items that have been ordered to the customer in their vehicle.