Making the day of service awesome
Localz goes beyond the last mile to help teams increase customer satisfaction while lowering operational costs. See how some of our clients have found success.
Easy for your customers, easier for you
Increase customer satisfaction and operational efficiencies with customer communications that give real-time transparency and control.
"The difference we have seen has been significant and the results have been really beneficial to our business. We have improved productivity, both on the road and in the call centre, and reduced associated re-work time such as additional travel and time spent contacting customers to rebook appointments."
Jonathan Evans, Business Improvement Manager
United Living Property Services
"What’s great about Localz is that customers can see their appointment details, see where the engineer is and provide feedback all in the same place."
Head of Service Operations, OGI
"Driver feedback is a game-changer for us and provides a wealth of information. Previously, negative feedback would be directed to a sales colleague and escalated over a matter of weeks. Now, customers get a call from a senior manager within thirty minutes, to see what we can learn from the experience."
Operations Director, HSS Hire
"It is important to us that we continue to deliver an innovative and first-class customer journey, so by partnering with Localz we have the peace of mind that all appointments are tracked and communicated efficiently and to a high standard."
Response Operations Director, Ian Williams
We have deployed and scaled customer communications and location tracking technology across sectors for businesses of all shapes and sizes.