We have rapidly enhanced our existing Day of Service solutions to help our partners and customers deliver a COVID-19 compliant strategy that enables:
Real-time tracking and two-way communications between the mobile worker and end-customer allows for contactless property access.
Pre-arrival information and tasks along with accurate ETAs that update in real-time ensures the customer is prepared for their engineer’s arrival.
Essential information on the mobile worker is shared in advance including photo identification, vehicle registration and license credentials.
Proactive communication and status notifications lowers operational stress caused by heavy call center volume and reduces customer anxieties around appointments.
For doorstep deliveries, customers can advise a safe place, track precise arrival and be notified of delivery so they can quickly take in their package.
The issuing of unique one-time PINs enable deliveries and service appointments to be authorised, approved and completed without signing on a device.
Localz Day of Service platform has been designed and built from the ground up for complex enterprises with large mobile workforces.
Our solutions are fast to deploy with a unique ability to be configured, without costly customisation, working with your existing workflows and processes.