Safeguarding

Over-communicate with customers and employees who are concerned and in need of information during uncertain times.

 

Our Platform

Communicating Through Uncertain Times

We have rapidly enhanced our existing Day of Service solutions to help our partners and customers deliver a COVID-19 compliant strategy that enables:

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Contactless Service

Real-time tracking and two-way communications between the mobile worker and end-customer allows for contactless property access.

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Proactive Communication

Pre-arrival information and tasks along with accurate ETAs that update in real-time ensures the customer is prepared for their engineer’s arrival.

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Driver Validation

Essential information on the mobile worker is shared in advance including photo identification, vehicle registration and license credentials.

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Reduced Stress

Proactive communication and status notifications lowers operational stress caused by heavy call center volume and reduces customer anxieties around appointments.

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Safe Deliveries

For doorstep deliveries, customers can advise a safe place, track precise arrival and be notified of delivery so they can quickly take in their package.

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Unique PIN Numbers

The issuing of unique one-time PINs enable deliveries and service appointments to be authorised, approved and completed without signing on a device.

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Work with what you have

Localz complements and extends the functionality of your existing technology

Localz Day of Service platform has been designed and built from the ground up for complex enterprises with large mobile workforces.

Our solutions are fast to deploy with a unique ability to be configured, without costly customisation, working with your existing workflows and processes.

 

View Partners
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"In one click I could find out all the information in relation to my appointment which I found really useful."

-OVO Energy Customer

Read Case Study

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"Code for gate is #1705"

-Localz Client End-Customer to their assigned technician

Read Customer Quotes

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“Our drivers are ecstatic. For the first time in our drivers’ working lives, the customers are waiting at the site gate.”

-Dave Raywood, Director of Marketing and Procurement, HSS Hire

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