The operations dashboard gives office-based staff an overview of all field technicians, job status and location.
Giving customers proactive information about their appointment and ETA drives down inbound calls and reduces support costs.
Two-way communication between your customer and technician ensures better first-time access and fix rates.
Localz can make the day of service awesome for your customers and your staff with the management dashboard.
Improve your service delivery and operational efficiency. The platform utilizes your existing assets and adds new digital capabilities to seamlessly orchestrate your logistics.
Drawing on your real-time data you can have visibility, track your field-force, set up automated messages and improve customer experience.